1. Information Collection
We collect information that you provide directly to us when requesting quotes for our SPC flooring products or professional installation services. This includes:
Contact Details: Name, email address, and phone number.
Project Details: Installation addresses, room measurements, and specific color selections such as Natural Warm Oak, Nordic Light Oak, or Smoked Natural Oak.
2. Use of Information
Your data is used solely for professional purposes, including:
Providing accurate quotes based on our R450 per m² product pricing.
Coordinating professional installations, which start from R75 per m².
Managing product warranties, including our 20-year residential and 15-year commercial coverage.
3. Data Sharing & Security
We do not sell, rent, or trade your personal information. We share data only with our holding company, Alu-Decor, and necessary installation contractors required to fulfill your project. We implement industry-standard security measures to protect your data from unauthorized access.
4. Your Rights (POPIA)
Under South African law, you have the right to access, update, or request the deletion of your personal information at any time. You may also object to the processing of your data for marketing purposes.
5. Contact Us
For any privacy-related inquiries or to exercise your data rights, please contact our Information Officer:
Chris Slabbert
Email: chris@duradekafrica.co.za
Phone: 082 444 0059
Address: 68 Raebor Road, Unit 5 B, Benrose, Johannesburg